New RITM flow - approvals don't set to 'No Longer Required' after one group member approves
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12-16-2024 08:41 AM
Creating my first Catalog Item flow. I've got some sequential approvals, but once the first approver from the group is approving is, it's not marking the rest of the approvals as 'no longer required'
This works fine on my workflow items
I think I have my 'Ask for Approval' step configured correctly (below).
Any ideas what I'm doing wrong?
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12-16-2024 09:37 AM
Hi @steveturley ,
i can see your flow looks good, check below kb if its related system property issue
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1561381
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand