I am Getting State Cancelled for ImportProcessor in Load Data

[BenFan]

I am getting an error message:
org.mozilla.javascript.JavaScriptException: com.glide.communications.ProcessingException: User Not Authenticated. Could not retrieve a new access token with the refresh token. invalid_client, AADSTS7000215: Invalid client secret provided. Ensure the secret being sent in the request is the client secret value, not the client secret ID, for a secret added to app '0f7e2ec3-4d48-4583-a648-ee4206bb5b10'. Trace ID: 85619419-5dcc-4e23-a9ee-7391e49c0900 Correlation ID: 486b8a9b-07d7-482f-be74-b1c74c007a4d Timestamp: 2024-12-11 16:54:14Z, https://login.microsoftonline.com/error?code=7000215

I used an existing table for the import set table and a data source for the source of the import in Load Data under Import Set

The error mentions that the user is not authenticated, but I confirmed that my organization has an admin account created from MS Azure.

[Anand Kumar P]

Hi @BenFan ,

You are using OAuth 2.0 for authentication , you’re getting error because you are providing client id in place of client secret both are different refer below link, so make sure use client secret for authentication.

https://www.servicenow.com/community/itsm-forum/how-to-know-my-instance-client-secret-and-client-id/...

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[BenFan]

Hi Anand Kumar P,
 
How do I change the client ID to the Client Secret? Do I have to leave the Load Data portal?

[Anand Kumar P]

Click on client secret lock icon you can update client secret.

paste screenshot where exactly you are changing client secret.

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[BenFan]

I found the Client OAuth; my question now is about the Client Secret: When I update it, do I need to generate a new secret from Azure?

See screenshot.