New Status reports not appearing in the new project workspace

[Juan Foga_a]

Hello, I'm creating a new Status Report in the new Project Workspace. But after submmiting, it disappears. I can see it in the old workspace, in the backend table, but not in the workspace. The button to import appeara and I can import, but doesn't make sense because the status report was created in the actual workspace.

[Tanushree Maiti]

Hi @Juan Foga_a 

1. Refer KB: KB2212958 Existing status report created in old project workspace not shown in Status report tab in ... 

Resolution

Upgrade the Project Workspace plugin version to latest one or greater than equal to 6.1.0

Release notes of Project Workspace:

https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/business-managem...

It then shows the option to select "Import existing status report" in Pages section of status report tab.Using this option you can migrate the old project status report to Project workspace.

https://www.servicenow.com/docs/bundle/yokohama-it-business-management/page/product/project-workspac...

2.  Refer KB: KB2264751 Status Reports Not Showing in Project Workspace 

Resolution

1. The Project Workspace plugin should be on the latest versions

2. Review the script include PmProjectStatusReport. Revert to OOTB if it's not

https://instance_name.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=9e75b5e09f331200598...

3.Change the scope of the PmProjectStatusReport script include from 'this application scope only' to 'all application scopes'. 

4. Verify that the status reports are now visible in the Project workspace after making the scope change.

5. Test the import functionality for existing status reports to ensure it works as expected.

6. Confirm with end-users that the issue is resolved and update other instances to prevent similar issues in the future.