No agent available message based on SCHEDULE

[Kri]

I want to show a no agent available message based on the Schedule time

if it is falling during the Schedule time then the message should display 'No agents available to take the chat, all are busy in other chat'

if it is falling outside the Schedule time then the message should display 'All agents are offline now, please contact during the working hours 8AM-5PM Mon-Fri'


@Mark Roethof 

[Mark Roethof]

Can you close this question? You have 3 questions now open on the same topic.

Kind regards,
Mark

[Kri · Accepted solution]

Will close this one