no case details after submitting the record producers

Snow-Man
Tera Contributor

Hi,

for few of my record producers, after submitting them, I cannot see any case details 

SnowMan_0-1728472990314.png

 

Usually, it should show the case details 

SnowMan_1-1728473106314.png

Please let me know,

 

thanks,

Snow Man

 

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@Snow-Man This looks like an ACL issue to me. Could you please assign HRC0001254 to yourself and check if you can see all the details?

Hi, I tried what you mentioned but same issue again even after assigning to myself. this is happening only for few record producers

SnowMan_0-1728479376046.png