No records in reference variable in public record producer

[Peter Xiang]

Hi all,

I have created a public record producer, but there is not records in reference, select box variables is work. Below are my steps, could anyone help me, thanks.

• Create public page and widget

• Create public role to avaiable for in record producer

• Add create, read, write premission for variables.

• I added 2 read acl for table and table.*

• Not records in reference variable

[Ankur Bawiskar]

@Peter Xiang 

none of the reference variables are showing data?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Peter Xiang]

Hi @Ankur Bawiskar ,

If I not login, no records in the reference field, if I login, records are shown in the reference.

[Shraddha Kadam]

@Peter Xiang 

Are you saying it works for admin users, but not for non-admin users?

Could you also share a screenshot of the List layout of active ACLs on the Country table?

[Peter Xiang]

Hi @Shraddha Kadam ,

I mean is if I login the instance, I can see the records in the Nationality variable, but if I not login the instance, no records in the Nationality variable.

Below screenshot is all active acl for country table.

[Shraddha Kadam]

Hello @Peter Xiang ,

If you created any ACLs make it deactivate for now and keep this 3 ACLs Active. I checked for myself and it is working on PDI. Also, verify once if there are any query range acls are active or not for country table.
https://instancename.service-now.com/sys_security_acl_list.do?sysparm_query=nameLIKEcore_country%5Esys_scope%3Dglobal&sysparm_first_row=1&sysparm_view=