Non-admin users stuck on "Pending" during Data Import Preview

Tejas Adhalrao
Tera Guru

Hi,

I have a problem with data imports for non-admin users. When an Admin imports a file, it works perfectly. But when a Non-Admin user tries, the Preview screen shows a "Pending" state and the "Target Record" is empty.

The user already has the import_transformer role and I have created Read/Write/Create ACLs for the staging table. 

 

still is showing pending for the non admin users ?

 

non admin users screenshort,

TejasAdhalrao_0-1770179526772.png

 

 

thanks in advance.,..!

 

 

1 REPLY 1

Tanushree Maiti
Kilo Sage

Without  import roles non-admin user can not  import data into servicenow.

Please find the import role details from this link: 

Can a non-admin user load data in to servicenow? - ServiceNow Community

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Regards,
Tanushree Maiti
ServiceNow Technical Architect
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