Non- ITIL users should be directed to the Portal page

[Dileep Prasath]

Hi All,

I have an requirement where Non-ITIL users should be redirected to the Portal page. In the script include SPEntry page i have modified the below changes and in sys_properties.list i have created 2 variables but when Non-ITIL users login it still redirects the user to the Platform page. Any help would be much appreciated. 

[Community Alums]

Hi @Dileep Prasath ,

Refer to this thread which is a correct solution: https://community.servicenow.com/community?id=community_question&sys_id=c4573063db579380feb1a851ca96...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Chetan Mahajan]

Hi Dileep,

                      Try some different way ref below blog where 6 ways are mention. 

https://community.servicenow.com/community?id=community_question&sys_id=c4573063db579380feb1a851ca96...

https://community.servicenow.com/community?id=community_blog&sys_id=cbcda2e9dbd0dbc01dcaf3231f961949

[Aman Kumar S · Accepted solution]

Use hasRole("itil") instead of hasRoles("itil");