Not able to approve via email approval

[Hafsa1]

I'm getting below error while I'm approving case via email. I checked the subject and body for watermark but both seems to be correct. What else could be the reason?

The approval for "Procurement: " failed because the approval response email was formatted incorrectly. Click the "Approve" or "Reject" button in the original email.

[SupriyaWaghmode]

@Hafsa1 ,

Please validate your  configuration  using below link 

https://www.servicenow.com/community/hrsd-forum/hr-case-approval-request-email-notification/td-p/249...

Approve or Reject Change Request via Email

Single click on email link to accept/reject a record

Buttons within Email Notifications

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Thanks & Regards ,

Supriya Waghmode |ServiceNow Consultant

www.linkedin.com/in/supriya-waghmode