Not able to approve via email approval
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03-27-2025 01:29 AM
I'm getting below error while I'm approving case via email. I checked the subject and body for watermark but both seems to be correct. What else could be the reason?
The approval for "Procurement: " failed because the approval response email was formatted incorrectly. Click the "Approve" or "Reject" button in the original email.
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03-27-2025 01:55 AM
@Hafsa1 ,
Please validate your configuration using below link
Approve or Reject Change Request via Email
Single click on email link to accept/reject a record
Buttons within Email Notifications
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