Not able to create E-signature templates even after the necessary plugins activated

meragz
Tera Contributor

Hi ,

 

I am not able to create any template under E-signature templates table . 

even I do see the e-signature under the navigation also .

Currently Admin role .

Please assist 

 

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10 REPLIES 10

Prinssi
Mega Sage

Hi Meragz,

 

Can you check your user profile to confirm that you have either sn_esign.admin or sn_esign.config_manager?

 

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meragz
Tera Contributor

Yes , Both roles have been assigned already . Still an issue .

 

meragz_0-1686326462896.png

 

Prinssi
Mega Sage

Can you right click the column header, and check the List Control to see if the Omit new button is checked, or if there are any roles in the New roles list collector?

(Make sure you are in the E-Signature scope, and not Global)

 

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Prinssi_1-1686328254053.png

meragz
Tera Contributor

I dont see the e-signature scope 

 

meragz_0-1686331630780.png