Not able to delete attachment in Service portal

salu
Mega Guru

larstange

Hello Experts,

I have moved the update set to QA environment after that am not able to delete attachment from the Service portal.

find_real_file.png

Here am able to edit the file name but deleting is not working.

In the Dev environment its working fine.

When clicking in the delete button in the console am getting below error.What might be the isssu.

Its really urgent for me

find_real_file.png

1 ACCEPTED SOLUTION

salu
Mega Guru

I got the issue in the widget dependency 'dialog-polyfill' was not added.After adding it,it worked perfect




Thanks


Saranya


View solution in original post

7 REPLIES 7

salu
Mega Guru

I got the issue in the widget dependency 'dialog-polyfill' was not added.After adding it,it worked perfect




Thanks


Saranya


Thanks for sharing - it was very helpful.

Regards,

Sonal

flemming1
Giga Contributor

Thanks Saranya, solved my problem as well.


Madhuri23
Giga Contributor

Thanks for this blog along with solution. It helped me resolve the same issue.