Hi, I am tying to build a simple ATF testcase to open an existing record. It only has two steps, 1. impersonate a user 2. open an existing record (see screenshot 1 for the second step configuration). But it failed on the second step (see screenshot 2 for log info). No idea how to fix it. It is blocking our work. Your help is appreciated!
Hi @Shaqeel ,
Attached below is the screenshot of the test steps.
Yes, I am able to perform the same activity manually. This is how I perform the manual test. Impersonate the same user as in the ATF test, enter in CSM/FSM Configurable Workspace, in the case list All locate the same case as in the ATF test, and click to open the case. I am not sure how ATF finds the case. I do notice that I can only see the case in the list All, but not in "Unassigned for my groups" (not sure if this info is relevant or not).
Thanks,
Zhenyu
Hi @Shaqeel ,
Attached below is the screenshot of the test steps.
Yes, I am able to perform the same activity manually. This is how I test it. Impersonate the same user as in the ATF test, enter the CSM/FSM Configurable Workspace, locate the case in the list All, and click to open the case. I am not sure how ATF finds the case. I noticed I can only see the case in the list All, but not in "Unassigned for my group" (not sure if this info is relevant to my issue or not).
Thanks,
Zhenyu
