Not able to update catalog task state using custon ui action by end user

[Sharath807]

I created a custom ui action in sc_task form with some logics,  including updating the state field to closed complete on clicking it. But it works as expected if the user has admin role. But when agents( who has no admin role) clicks other logics are working but state is not getting closed completed in sc task form. Any help?

[Anubhav24]

Hi @Sharath807 ,

Were you able to check the script tracer and find any BR restricting the update.

Please mark correct/helpful if my response helped you.