NOT creating a new hr profile for new hire onboarding request - HELP
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05-09-2025 04:27 AM
I have created a new record producer for onboarding requests. Activity sets are working fine and triggered correctly. Only issue i am facing is subject_person field is populating opened_by field not first_name(new hire name) field.
I tried to prevent this using script in the script section of record producer
current.subject_person = producer.first_name;
But this is giving error while submitting case , error is user profile is not present and this is making subject_person field empty in hr case. So no new hr profile is being created for new user. Please help me out how i should tackle this issue.
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