not seeing any updates when Imported update set from xml file

[sherixi]

Before we upgraded servicenow, we exported updateset under development as xml file.   We then cloned over the development instance.  So, apparently, we did something wrong.  I tried to import the update set back via Retrieved Update.  It was not importing nor did it have errors.  Any tips?

[Khalnayak]

Hi there,

Please check under Update sets to commt, if you loaded an XML of the update set, it should be in loaded state.

If my answer helped you in any way, please then mark it as helpful/correct.
Kind regards,
Usmaan.

[sherixi]

Yes, it is on all > Classes = Retrieved Update set.

The xml file is only 1K.  Is that normal?

[Khalnayak]

Hi,

Did you export the XML from list view? or exported multiple update sets from list view?

If it showing as 1kb then looks like it has just print out the sys_id and metadata and nothing more.

To export each update set, you need to open the update set record and click on the related link export to XML.

If my answer helped you in any way, please then mark it as helpful/correct.
Kind regards,
Usmaan.

[Khalnayak]

Hi thanks for marking helpful.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Kind regards,
Usmaan.