Notification about an incident that is assigned to a specific group

[An6]

Is it possible to create a notification about an incident that is assigned to a specific group, which will contain all the details of the incident with attachments, etc.?

it's about ALL the details available on the form

[Ehab Pilloor]

Hi @An6,

Yes, it is possible to create a notification about any record from table assigned to a specific group, which will contain details of the incident with attachments. 

Below is a video I found helpful for this request:

https://youtu.be/x80b6ogEduY?si=suIeiSZt6X6rjmNQ

This video even shows how to test whether your email notification works or not.

If you found this reply helpful, please mark it as solution and helpful.

Thanks and Regards,

Ehab