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Restrict emails visibility in CSM Portal as per recipient's email

vivek72
Tera Guru

‎07-01-2024 09:23 AM

Hi,

 

I need to hide some emails in CSM portal for end user whose email id is not in recipient's list (to, cc etc).

Currently user can see all emails per case which are sent to a particular DL as well.

 

Please let me know if anyone has worked on a similar requirement.

 

Thanks,

Vivek

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