Notification being triggered twice on same record

[The Matrix]

Hi All,

We have created notification on requested Item (sc_req_item) table. 

and it is being triggered twice at same time. What could be the reason behind this?

[Ankur Bawiskar · Accepted solution]

@The Matrix 

check the sys_mod_count on that RITM if that Record got updated 2 times

If yes then email will go 2 times

See if any BR is having current.update() which is causing double updates to that record

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[PrashantLearnIT]

hi @The Matrix 

Can you please check if any other notification is also configured on update on same table, Is the recipients same for both emails also. Please verify those details as well.