Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Notification by flow

MdAreeb
Tera Contributor

I need Help how to configure flow when there is no update on P1  incident since last 30 minutes there should be a notification trigger to assigned to user. and next 30 minutes count should be start from when first notification send to user

1 REPLY 1

JenniferRah
Mega Sage
Mega Sage

You should create an SLA with a custom Flow.