Notification contains days count in decimal. Want to remove decimal part.

Evan2 · ‎02-14-2019

Dear All,

We are triggering email notification after state is resolve of an incident. The sample notification is like below-

"Your incident INC0000001 has been resolved.The incident will automatically close in 5.0 days"

Here it shows auto close day in decimal. I want to change it only to integer. Please help me.

Regards,

Nandan

dvp · ‎02-14-2019

Can you try this in email script and see if it works

(function runMailScript(current, template, email, email_action, event) {
template.print('');
template.print(gs.getMessage('Your incident has been resolved.'));
template.print('');
template.print('');
template.print(gs.getMessage('The incident will automatically close '));
var days = parseInt(gs.getProperty("glide.ui.autoclose.time"));
var hours = days * 24;

if (days == 0)
template.print(gs.getMessage('now'));
else if (days <= 3) {
if(hours == 1)
template.print(gs.getMessage('in {0} hour', hours.toString()));
else
template.print(gs.getMessage('in {0} hours', hours.toString()));
}
else {
if(days == 1)
template.print(gs.getMessage('in {0} day', days.toString()));
else
template.print(gs.getMessage('in {0} days', days.toString()));
}
template.print('');
})(current, template, email, email_action, event);

View solution in original post

nic_2017 · ‎02-14-2019

Try this:

var hours = parseInt(days * 24);

Evan2 · ‎02-14-2019

Hi Nic,

I used as suggested but still its not working. PFB the changes done.

Regards,

Nandan

nic_2017 · ‎02-14-2019

Did you try with ${}

Evan2 · ‎02-14-2019

I am not getting this, how to use and where to use this can you please explain ??

If I am using like below script is showing error.

Regards,

Nandan

Sampath Dimmal1 · ‎02-14-2019

Hi Kumar,

var hours = parseInt(days * 24) // this is the correct syntax in normal script