Notification image is missing

[Archana Singh1]

Hi All,

My notification icon is not showing in the received emails.

Please check attachment.

Regards,

Archana

[Community Alums]

Hi Archana singh,

Have a Email Script in place to call the image, do have the Image present in the System UI Images table. It should then work fine.

Also, refer to this thread : https://community.servicenow.com/community?id=community_question&sys_id=a11ac769db5cdbc01dcaf3231f961954

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Shruti Chennuri]

Hi Sandeep,

I have added the image using this URL functionality. I want to change the size of image but that fields are read-only in the db_image and I am not able to find any way where I can change the image size. Please help me with this.

Thanks

[Voona Rohila]

Hi Archana

Are you using insert/edit image option? Try removing it and adding again.

[Archana Singh1]

Hi Rohila,

Yes, we are using insert/edit image option.

I had already tried this but still not seems to work.

Regards,

Archana