Notification image is missing

Archana Singh1
Tera Expert

‎02-15-2022 01:56 AM

Hi All,

My notification icon is not showing in the received emails.

Please check attachment.

 

Regards,

Archana

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Community Alums
Not applicable

‎02-15-2022 02:08 AM

Hi Archana singh,

Have a Email Script in place to call the image, do have the Image present in the System UI Images table. It should then work fine.

Also, refer to this thread : https://community.servicenow.com/community?id=community_question&sys_id=a11ac769db5cdbc01dcaf3231f961954

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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Shruti Chennuri
Tera Contributor
In response to Community Alums

‎12-08-2022 04:33 AM

Hi Sandeep,

 

I have added the image using this URL functionality. I want to change the size of image but that fields are read-only in the db_image and I am not able to find any way where I can change the image size. Please help me with this.

 

Thanks

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Voona Rohila
Kilo Patron
Kilo Patron

‎02-15-2022 02:14 AM

Hi Archana

Are you using insert/edit image option? Try removing it and adding again.

find_real_file.png


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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Archana Singh1
Tera Expert
In response to Voona Rohila

‎02-15-2022 10:42 PM

Hi Rohila,

Yes, we are using insert/edit image option.

I had already tried this but still not seems to work.

 

Regards,

Archana

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