Notification image is missing

Archana Singh1
Tera Expert

Hi All,

My notification icon is not showing in the received emails.

Please check attachment.

 

Regards,

Archana

6 REPLIES 6

Hi archana

Remove your image, save the notification and try to add it again using inser/edit option.

 

Use below highlighted paper clip symbol to upload new image

Also verify db_image table if the attachment is uploaded or not.

find_real_file.png

 

Did you try the sandeep's approach?

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Nishu Saini
Kilo Guru
Kilo Guru

Hi Archana,

when we add image it is saved in the sys_attachment table. Please check whether image is present there. It happens when image is deleted from the attachment table.

find_real_file.png

 

Please mark helpful, if applicable.