Notification image is missing

Archana Singh1 · ‎02-15-2022

Hi All,

My notification icon is not showing in the received emails.

Please check attachment.

Regards,

Archana

Voona Rohila · ‎02-15-2022

Hi archana

Remove your image, save the notification and try to add it again using inser/edit option.

Use below highlighted paper clip symbol to upload new image

Also verify db_image table if the attachment is uploaded or not.

Did you try the sandeep's approach?

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Nishu Saini · ‎02-16-2022

Hi Archana,

when we add image it is saved in the sys_attachment table. Please check whether image is present there. It happens when image is deleted from the attachment table.

Please mark helpful, if applicable.