Notification related
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01-22-2025 11:58 PM
to receive email notification for the ritms which are about t expire in couple ofweeks to the users fields to be fetched from snow are system manager, project manager, it lead, requested for to send main and cc qe team in servicenow
catalog variables (system manager, project manager, it lead, requested for) how to add in who will receive.
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01-23-2025 12:08 AM
You are on the ServiceNow Community. Snow is a completely different platform that has nothing to do with ServiceNow except that you can integrate both.
But since you are here, I assume you are talking about ServiceNow.
Create a flow, get the variables from the form (there's an OOB action for that) and use the 'send email' action to send the email to these users.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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01-23-2025 01:53 AM
BUT how TO put condition over there like this RITM reservation is going to end in 2 weeks
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01-23-2025 12:19 AM
Your question is not clear.
Can you draft it properly?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-23-2025 01:52 AM
to receive email notification for the ritms which are about to expire in couple ofweeks to the users (fields to be fetched from snow catalog item are system manager, project manager, it lead, requested for )to send mail and cc QE team in servicenow