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Notification reminder to requestor

Akanksha Gupta2
Mega Guru

Hi All  , 

I have a requirement, please help me to complete this.

      Notification to Tigger to the requestor on setting the state to Pending

      Apart from initial notification, two more reminder notifications have to be triggered with in a period of 15 day , 1st - as soon as task get assigned, 2nd reminder on 7th day and 3rd reminder on 14th day

 

Any kind help appreciated .

Thanks in advance!!

5 REPLIES 5

Is there any field which will got update when customer reply?

No , we don't have any field