notification req

nameisnani
Mega Sage

Hi Team 

 

 

 

I want to trigger notification from WF . 

 

after the line manager approval , notification has to be trigger to specific members .

 

nameisnani_0-1719848758082.png

 

 

 

 

Subject: <Short description>  ( Short description we are using from variable set )

 

Body 

 

"A lost or stolen device has been reported by" <Requested For>
The device was lost or stolen on <Date item was Lost/Stolen>
[Blank Line]
"Description:" <Description> (  Description we are using from variable set )

 

Catalog variables 

nameisnani_1-1719848758123.png

 

 

 

 

Notification has to be look like this 

nameisnani_2-1719848758094.png

 

 

 

 

please help me in the configuration . 

please provide screenshots for more better understanding .

1 ACCEPTED SOLUTION

SN_Learn
Kilo Patron
Kilo Patron

Hi @nameisnani ,

 

Instead of 'Notification' use 'Create Event' and trigger the event. In this create event, create a new event and select it in the below highlighted

SN_Learn_1-1719849539953.png

 

 

Parameter 1 will have the below code:

(function() {
    return current.variables.line_manager.email;
}());

SN_Learn_0-1719849434168.png

This will pass the email address of line manager in the parm1 of the event.

 

 

This event will now trigger the notification, select the event that you just created:

SN_Learn_2-1719849625046.png

 

and in the body of notification you already have the email script which is populating that notification.

 

Mark this as Helpful / Accept the Solution if this helps

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

View solution in original post

3 REPLIES 3

SN_Learn
Kilo Patron
Kilo Patron

Hi @nameisnani ,

 

Instead of 'Notification' use 'Create Event' and trigger the event. In this create event, create a new event and select it in the below highlighted

SN_Learn_1-1719849539953.png

 

 

Parameter 1 will have the below code:

(function() {
    return current.variables.line_manager.email;
}());

SN_Learn_0-1719849434168.png

This will pass the email address of line manager in the parm1 of the event.

 

 

This event will now trigger the notification, select the event that you just created:

SN_Learn_2-1719849625046.png

 

and in the body of notification you already have the email script which is populating that notification.

 

Mark this as Helpful / Accept the Solution if this helps

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

@SN_Learn  

 

will that work ?

 

Thanks for marking as solution and helpful.

 

Yes, let me know if you face any issues.

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.