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07-01-2024 08:46 AM
Hi Team
I want to trigger notification from WF .
after the line manager approval , notification has to be trigger to specific members .
Subject: <Short description> ( Short description we are using from variable set )
Body :
"A lost or stolen device has been reported by" <Requested For>
The device was lost or stolen on <Date item was Lost/Stolen>
[Blank Line]
"Description:" <Description> ( Description we are using from variable set )
Catalog variables
Notification has to be look like this
please help me in the configuration .
please provide screenshots for more better understanding .
Solved! Go to Solution.
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07-01-2024 09:01 AM
Hi @nameisnani ,
Instead of 'Notification' use 'Create Event' and trigger the event. In this create event, create a new event and select it in the below highlighted
Parameter 1 will have the below code:
(function() {
return current.variables.line_manager.email;
}());
This will pass the email address of line manager in the parm1 of the event.
This event will now trigger the notification, select the event that you just created:
and in the body of notification you already have the email script which is populating that notification.
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
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07-01-2024 09:01 AM
Hi @nameisnani ,
Instead of 'Notification' use 'Create Event' and trigger the event. In this create event, create a new event and select it in the below highlighted
Parameter 1 will have the below code:
(function() {
return current.variables.line_manager.email;
}());
This will pass the email address of line manager in the parm1 of the event.
This event will now trigger the notification, select the event that you just created:
and in the body of notification you already have the email script which is populating that notification.
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
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07-01-2024 09:19 AM
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07-01-2024 08:53 PM
Thanks for marking as solution and helpful.
Yes, let me know if you face any issues.
Mark this as Helpful / Accept the Solution if this helps.