Developer

"Edit Metrics Weight" UI action not working on Service offering form

When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...

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Adding catalog variable as a column in the list view using Database view

Hi Everyone! Just want to know if it's possible to add a catalog variable as a column in the list view using Database view?So we already created a database view joining these tables (sc_req_item, sc_item_option_mtom, sc_item_option), and what I can s...

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Resolved! Smart Assessment Assessors set in flow

Good day. I am creating a smart assessment using a flow against the pm_program table. I am having an issue setting "Assessors" via a script. I would like to combine the program_manager and additional_assignee_list fields as assessors. Tried vario...

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Outbound REST via MID server using mutal auth

Hi forumI try to connect to a remote REST service that are using mutal auth: I got it working without a mid server, but I need to use a mid server for this connection: I have tried to follow this knowledge article:https://www.servicenow.com/docs/r/in...

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Failing to install Integrated Risk Management (IRM) into PDI (Australia)

Dear Community, I want to try the different features & functionalities in ServiceNow's Integrated Risk Management before building them in the actual environment. For that purpose I have got a PDI that is on Australia. Now I want to install/activate I...

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Plugin activation getting failed for discovery in PDI

Hi Team, Plugin activation getting failed for discovery in PDI. Please assist or let me know where to post for instance help thanks

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Add options to the sys_choice table

Hello,I have to create a field on a catalog item giving users the option to select "Library or List".If 'Library' is chosen, a *multi-selection* dropdown is needed with the following options: Site SecureSafetyEnvironmentalProduct SafetyVoice of Custo...

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SOW List Controller Data Broker Transform Error: Cannot read property 'internalType' from undefined

Hi Community,I am encountering a rendering error within Service Operations Workspace (SOW) when trying to open the "Open items" navigation list menu under the Requests section.My Questions:1. Has anyone pinpointed the exact field or column configurat...

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Sales CRM Decoded: THE BIG PICTURE

What is Sales CRM ServiceNow Sales CRM manages the whole product sales life cycle on one platform: pre-sales leads and opportunities, quotes, order capture and fulfilment, order and invoice cases, and post-sales changes and renewals. Front, middle an...

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PDI Scheduled for Reclamation Despite Daily Usage

My Personal Developer Instance (dev226319) has been scheduled for automatic reclamation due to inactivity. However, I actively use this instance every day for development, including creating tables, records, business rules, client scripts, Script Inc...

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How to rollback your modifications made by FiX script or Background Script

Recently I was working on a requirement where I needed to write a script to remove specific users from their respective groups and remove all of their roles (given directly to them without any group) and only assign 'snc_internal' role to them. I did...

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Scripting and Coding

Resolved! Can't change user role to admin for my PDI

Hello SN community, I have requested a PDI to practice, the "Change User Role" is dimmed as per screenshot, I have tried to reset and wipe my instance a lot with no clue, I have also released the instance but the issue persisted. KFYA

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ServiceNow Incident Alerts as Adaptive Card on Microsoft Teams

Hello Experts,Any idea and document for ServiceNow Incident Alerts as Adaptive Card on Microsoft Teams. I would like to configure this.

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Looking for a Complete Guide to GlideRecord and GlideAggregate Methods in ServiceNow

Hello Community Members,I am learning ServiceNow scripting and want to develop a deep understanding of GlideRecord and GlideAggregate.I am looking for reliable learning resources, documentation, or practical examples covering all important methods, i...

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Want to display button in related list using UI action

I want to perform a action in that I need to use UI action to set button in related list of that perticula form . Anybody will tell me how to do that ?

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