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Notification triggered but mail to parm1 (sys_id of user) not getting triggered ...

Zod
Giga Guru

Hi,

I have an event containing sys_ids of users in parm 1 and 2.

Sys_id is correct - checked

User does have mail - checked

Notification gets triggered by event - checked 

Sent to event creator ok - checked

 

Why the hell my notification might not be triggered???

The sys_id of the user in the parm should be ok - right? 

Thank you!!!

7 REPLIES 7

Did you try the Preview Notification button on the form?

Zod
Giga Guru

mail does not work either.

So the notification gets triggered (I have a gs.info set telling me that this is really happening) and the notification is also fired when I a user. But I need to use the parms ... .

This really looks like a bug to me ... but I have no time to wait for HI to fix due an go-live ...  very soon.

 

Zod
Giga Guru

SOOOOO stupid.

Did struggle here already a couple of times but forgot that his happening. Rrrrrr.

I was using a field reference within the mailbodytext, that was not existing (wrong table) so just nothing will be sent out. 

Nothing in the system log ... ;-(

Anyhow -thank you guys