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Notifications are not showing under Notification tab

Betty9
Tera Contributor

 Notifications are not showing under Notification tab? how to configure to show my notification in this tab?

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12 REPLIES 12

Hi ,

I am getting the same issue. Did you get a solution to solve this? If yes please share.

 

Thank you!

milulion
Tera Contributor

Hi Betty, did you end up resolving this? I am getting the same issue

jaheerhattiwale
Mega Sage

@Betty9 

Under Core UI section you need to make sure the primary email is checked and make sure the email is correct by opening it. 

You can even create a new channel if needed.

 

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Please mark as correct answer if this solves your issue.

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ServiceNow Community Rising Star, Class of 2023

Hi,

Core UI settings are configured correctly, and we are getting notification via email. But the problem is not showing any notifications in the Notification Bell Icon in Utilities... Configured Allow Notifications and all. still its not working. Could you please help me with the same?

Thank you.

Anamika G V
Tera Contributor

Facing same issue. Did anyone find a solution for this query?