[Notifications] How to create notifications/reminder to users with a specific role?

[John Clyde Ap_a]

Hello, how can I create a notification/reminder to users with a specific role? Can someone please guide me on how to set it up?

My main requirement is just to create a notification/reminder to each manager to check and update the drinks table. 

There are no other prerequisites for it, its just to notify the manager every week or so.

How can I achieve this?

[Mohith Devatte]

@John Clyde Ap[as so three rules we need to remember is 

1) Create an event on your drinks table 

2)Create your notification also on drinks table 

3) While calling the event you need to pass your glide record object where you did glide record of drinks table 

all three should be on same table 

Now why we need to do glide record is nothing but you need to pick up records for which you need to send the notification for lets say you have to notify your manager for the records which are not updated from last seven days 

you can do a glide record like below

var gr= new GlideRecord('your_drink_table');
gr.addEncodedQuery('sys_updated_onNOTONLast 7 days@javascript:gs.beginningOfLast7Days()@javascript:gs.endOfLast7Days()'); //. add your query 
gr.query();
While(gr.next())
    {
        gs.eventQueue('your_event_name',gr,'','');
    }

like this you need to add your query to pick up records and the i used gr as the glide record object so glide record object needs to be passed as the parameter for the event which is the syntax to call an event

Hope this is understandable

[John Clyde Ap_a]

Hello Mohith, 

Thank you for your patience, I am learning a lot. Just a couple more things.

First things first, just for confirmation, here are all the configs:

Event registry info:

Scheduled job script:

Notification:

I have set up the things you have mentioned. How may I test this out to see if it works in simulation by impersonating the user with the role?

Thank you

~Mel

[Mohith Devatte]

@John Clyde Ap[as CHANGE THE EVENT NAME IN YOUR NOTIFICATION  IN EVENT FIELD AND REST EVERY THING IS FINE 

Also for testing go to your scheduled job and on the top right corner you can see Execute now button click on it and you will see the result in emails table 

[John Clyde Ap_a]

Hello Mohith,

Here it is now.

I have confirmed that is it indeed there now. 

Just a follow up question. When I impersonate as the user with manager role. Is the notification supposed to be shown here?

May I ask why is it not displaying? or is supposed to be displayed here?

[Mohith Devatte]

@John Clyde Ap[as ONLY ADMINS CAN SEE THE EMAIL LOGS

WHEN IT GOES TO YOUR PRODUCTION INSTANCE EMAIL SENDING WILL BE ENABLED AND AUTOMATICALLY IT WILL SHOOT THE EMAIL TO THE GROUP MEMBERS IN OUTLOOK.

But to test it you need to do with admin only 

PLEASE MARK MY ANSWER CORRECT IF IT HELPS YOU