Notifications not getting triggered for few tasks
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05-16-2025 05:07 AM
We have configured an email notification that will be triggered on Insert of new record in custom table, and will be sent to assigned to of the task. But currently this notification is only getting triggered for specific tasks when inserted.
I checked the user preference, and notification is enabled as well for the users.
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05-18-2025 10:23 PM
share screenshots, some details
without this can't help.
Does that user has email field populated, is not locked out?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader