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Notifications

Nataliia_Lova
Tera Guru

Hello, folks.
I've created notifications for the caller since the record was created. To check if it works, the user was impersonated, and the request was created. After it, I checked Logs→Email, where email is displaying. 

Screenshot 2024-01-13 at 13.37.07.png

But how about notification? When impersonate the user, he has no notification in the system.

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nataliia_Lova 

 

Are you trying in PDI? If yes then email (inbound/outbound) will not work, as restricted due to security constraints. 

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Dr. Atul G. - Learn N Grow Together
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