notifiction body

nameisnani
Mega Sage

yesterday

HI Team 

 

we have requirment that 

 

when ever SLA reached 90% for Service Request email should trigger . 

for this we have configured flow .

 

i have stucked in the notiication part 

 

I need like this 

nameisnani_0-1770707737867.png

 

 

 

this is notificatio i configured on ritm table 

nameisnani_1-1770707792174.png

 

while prevwing 

nameisnani_2-1770707860719.png

 

 

we need like this 

nameisnani_3-1770708025599.png

 

 

 

can anyone pplease help me here . 

 

@Ankur Bawiskar 

 

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2 REPLIES 2

kaustubhdub
Giga Guru

yesterday

@nameisnani 
please refer to the link for help regarding the question 
https://www.servicenow.com/community/developer-forum/notification-when-service-request-sla-reaches-9... 
Please mark it helpful if this works 🙂
Thanks 
Kaustubh Dubey

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nameisnani
Mega Sage
In response to kaustubhdub

16m ago

@kaustubhdub  I am only posted that - could you please help me with above query 

@Ankur Bawiskar  need your help

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