Now-Assist error

Ubada Barmawar
Giga Guru

Hi Everyone,

 

I have been trying to implement Now-Assist for ITSM on the Dev Instance (on Washington patch4 hotfix). but the latest version Im able to install is '2.0.2' , and even after downloading the plugin from application manager and activating the skills, Iam getting the error on incident summarization.

(Note : I have the role needed to use the skill, also tried with uploading description of more than 250 chars)

 

UbadaBarmawar_0-1721653861941.pngUbadaBarmawar_1-1721653902628.pngUbadaBarmawar_2-1721653927358.png

 

any guidance in resolving this issue will greatly help,

 

regards,

Ubada Barmawar

 

 

5 REPLIES 5

Hi @Ubada Barmawar  - this got solved when i update my plugin for now assist . Actually updates are waiting for this now assist and i have overlooked it. it worked well after i upgraded.

 

Regards,
PaulSylo

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