Now-Assist error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2024 06:17 AM - edited 07-23-2024 02:44 AM
Hi Everyone,
I have been trying to implement Now-Assist for ITSM on the Dev Instance (on Washington patch4 hotfix). but the latest version Im able to install is '2.0.2' , and even after downloading the plugin from application manager and activating the skills, Iam getting the error on incident summarization.
(Note : I have the role needed to use the skill, also tried with uploading description of more than 250 chars)
any guidance in resolving this issue will greatly help,
regards,
Ubada Barmawar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-13-2024 08:57 AM
Hi @Ubada Barmawar - this got solved when i update my plugin for now assist . Actually updates are waiting for this now assist and i have overlooked it. it worked well after i upgraded.
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !