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07-05-2025 12:26 AM
What are the required plugins to use Now Assist Skill Kit and can I install in on my PDI Is it free?
Solved! Go to Solution.
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07-05-2025 01:27 AM
Hi @mayankkumar
These plugins are paid for PDI.
You can go through the below article to explore more.
Install Now Assist plugins
If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful.
Thanks,
Prerna
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07-05-2025 04:55 AM
You cannot install these plugins on PDI as of now @mayankkumar
To explore or test these capabilities, you need to have the plugins installed on a client instance or your company's demo instance.
or you can take now learning courses if you want to learn or practice now assist skills.
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07-05-2025 07:34 AM
Hi @mayankkumar
Just wanted to check—was there anything wrong with my answer? 🤔
I mentioned that Now Assist is not available in PDI, and others also seem to have stated the same.
Not sure what might be incorrect—happy to learn if I missed something.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-05-2025 12:27 AM
Hi @mayankkumar
None of the AI features—whether it's AI Search, Now Assist, Agent Client Assist (ACA), or Workforce Optimization for ITSM (WDF)—are available in Personal Developer Instances (PDIs).
This means you can't perform hands-on R&D in a PDI. To explore or test these capabilities, you need to have the plugins installed on a client instance or your company's demo instance.
If you're keen to learn, you can take the Now Learning courses specifically designed for AI features. These courses often come with lab access for up to 2 weeks, which is great for hands-on practice.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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07-05-2025 07:34 AM
Hi @mayankkumar
Just wanted to check—was there anything wrong with my answer? 🤔
I mentioned that Now Assist is not available in PDI, and others also seem to have stated the same.
Not sure what might be incorrect—happy to learn if I missed something.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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07-05-2025 10:15 AM
Yes, @Dr Atul G- LNG your answer is absolutely correct and helpful to me and already accepted as a solution.
Thanks for constant support to the community.
Regards
Mayank
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07-05-2025 11:54 AM
Keep Learning!! Keep Growing!
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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