oauth_token.do empty response body

[kevin131]

Hi Team,

I have been trying to request the access token, i have double checked my credentails and also made sure that the Oauth client id and secret are active, but I always get an empty response body

on commandline curl

curl -d "grant_type=password&client_id={client_id}&client_secret={client_secret}&username={username}&password={password}" https://{instancename}.service-now.com/oauth_token.do

on fiddler and RequestMaker

url: https://{instancename}.service-now.com/oauth_token.do

Request type: POST

request body: grant_type=password&client_id={client_id}&client_secret={client_secret}&username={username}&password={password}

Can someone please advise, why is the response 200 but the response body is empty. I never receive the accesstoken.

[DUGGI]

Keshav,

Did you try using rest console?

[kevin131]

Ravindrareddy_Srvicenow

The same request works fine with Rest Console... I am getting the access token in the Response Body.

How can there be different results for two http clients?

This time I tried the curl online tool to test the response, its still without the accesstoken

curl -H "Accept: application/json" -H "Content-Type: application/x-www-form-urlencoded" -d "grant_type=password&client_id={client_id}&client_secret={client_secret}&username={username}&password={password}" https://{instanceurl}.service-now.com/oauth_token.do

Please advise how could I get this working on a curl request as I am having the same issue with the PHP that I am using for my integration requirement

[tony_barratt]

Hi Keshav,

I am wondering if a -i flag for curl might help.

-i, --include

                          (HTTP) Include the HTTP-header in the   output.   The   HTTP-header

                          includes   things   like   server-name, date of the document, HTTP-

                          version and more...

Edit:

This is just a guess - possibly wrong 😉

Best Regards

Tony

[kevin131]

tony.barratt

Hi Tony,

The option for -i provides me information on the request, which is a 200 OK which means there should be a response body.

But I do not see the access token yet.

HTTP/1.1 200 OK

Set-Cookie: JSESSIONID={xxx988A4F8896400D08FE};Secure; Path=/; HttpOnly

Set-Cookie: glide_user_route=glide.{xxx988A4F8896400D08FE};secure; Expi

res=Sun, 19-Dec-2083 23:32:56 GMT; Path=/; HttpOnly

Set-Cookie: glide_session_store={xxx988A4F8896400D08FE}; Expires=Tue, 0

1-Dec-2015 20:48:49 GMT; Path=/; HttpOnly

Content-Length: 0

Date: Tue, 01 Dec 2015 20:18:49 GMT

Server: ServiceNow

Set-Cookie: BIGipServerpool_{xxx988A4F8896400D08FE}=2692744714.38718.0000; path=/