OK and Cancel buttons on pop-up - Resolve dialog form view

[adinad]

Hi,

In problem workflow, I edited the form "Resolve dialog form view" and want to be displayed as pop-up on "Resolve" button. 

I edited the UI Action - Resolve, with the script:

--------------

function onResolve() {

var tableName = 'problem';
var sysID = g_form.getValue('sys_id'); // sys_id of the record you want to show

//Create and open the dialog form
var dialog = new GlideDialogForm('Resolve', tableName);
dialog.setSysID(sysID); //Pass in sys_id to edit existing record,
dialog.addParm('sysparm_view', 'resolve_dialog_form_view'); //Specify a form view
dialog.render();

}

--------------

The correct pop-up is displayed, but are missing Ok and Cancel buttons.

I edited also, in the Ok and Cancel buttons, in list - UI Action Visibility - to include the view "Resolve..", but still, the buttons are missing on the pop-up.

Am I missing something?

Thanks,

Adina

[Periyasamy P]

As per button ID, seems ok button is renamed as submit. Also, check is there any UI action for cancel

[adinad]

For problem, there are dedicated UI Actions for OK and Cancel button

- This UI action is for the cancel action in Problem Management  State Transition Modals.

The buttons exist, and if I change the view of the problem, the buttons are displayed. They are not displayed on pop-up.

[shloke04]

Hi,

Did you try the solution which I have proposed. step by step solution I have given below.

Let me know if you are facing an issue. Regards,

Shloke

[shloke04]

Hi,

Please follow the steps below to achieve your requirement:

1) Modify your Resolve UI Action on Problem Table with Script as below:

function onResolve() {

    var tableName = 'problem';
    var number = g_form.getValue('number'); // sys_id of the record you want to show

    //Create and open the dialog form
    var gdw = new GlideDialogWindow("renderProblem");
    gdw.setTitle("Resolve Problem Record");
    gdw.setPreference('tableName', 'Problem');
    gdw.setPreference('prbID', number);
    gdw.render();

}

2) Now once this is done, create a new UI Page named "renderProblem" which is same as referred to in UI Action above:

HTML:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
	<g:evaluate var="jvar_v1" jelly="true" expression="RP.getWindowProperties().get('tableName')" />
	<g:evaluate var="jvar_v2" jelly="true" expression="RP.getWindowProperties().get('prbID')" />
	
	  
	<TABLE BORDER="0" width="600">
		<TR>
		<TD>
				<span id="var1">${jvar_v1}</span>
			</TD>
			<TD>
				<span id="var2">${jvar_v2}</span>
			</TD>
		</TR>	
 <TR>
     <TD>
  Below button are used to Resolve the Problem Record
</TD>
</TR>
<TR>
 <TD align="right">
 <!-- Include the 'dialog_buttons_ok_cancel' UI macro -->
	 <button type="button" onclick="OK()">OK</button>
	  <button type="button" onclick="Cancel()">Cancel</button>

</TD>
 </TR>
</TABLE>

</j:jelly>

Client:

function OK(){
	var getPRBID = g_form.getUniqueValue();
	g_form.setValue('state',106);
	GlideDialogWindow.get().destroy();
}

UI Page Screenshot:

Output:

This displays the button correctly and on click of OK it makes the problem as Resolved as well.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[adinad]

Hi Shloke,

Your solution is working.

But I wanted to used the OOB views.

Thanks,
Adina