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03-16-2023 01:47 AM
I have an on Before insert BR on the incident table that suppose to populate the assignment group field. Even though Im getting the log 'TRUE', the assignment group is not populated and instead Im getting an empty value inside the assignment group field. I checked and there is no BR that conflict with this BR. What am I doing wrong?
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var loc = current.location;
var gr = new GlideRecord('cmn_location');
gr.addEncodedQuery('sys_id='+loc+'^u_assignment_groupISNOTEMPTY');
gr.query();
if(gr.hasNext()){
gs.log('TRUE');
current.assignment_group = gr.u_assignment_group;
}
else{
}
})(current, previous);
Solved! Go to Solution.
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03-16-2023 02:09 AM
hasNext() either returns true or false while next() will actually iterate to the record.
try updating the code as:
gr.next()
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03-16-2023 02:23 AM
Thank you for marking my response as helpful.
As per new community feature you can mark multiple responses as correct.
I believe I too have answered your question.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-16-2023 02:01 AM
Replace gr.hasNext() with gr.next(). hasNext() function just checks if a next record is available and does not point to next record.
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03-16-2023 02:09 AM
hasNext() either returns true or false while next() will actually iterate to the record.
try updating the code as:
gr.next()
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03-16-2023 02:16 AM
you always have the right answers!! thank you!!!