on-call incident assignment

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11-15-2017 07:49 AM
I have a requirement to use the on-call schedule to assign incident to members of the group that our in the on-call schedule. What is the best way to go about this?
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11-17-2017 11:21 AM
I dont' have that workflow. After doing some checking that workflow is only available if the notify plugin is turned on which i'm pretty sure has a cost to it.
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11-20-2017 06:43 AM
Brian, you are correct Notify is a licensed application, but only in your production instance. You can spin up a developer instance on the Developer portal and enable Notify to see the workflow.