On-Call Reporting
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05-08-2020 06:58 AM
Is there any way to schedule a report for an On-Call schedule?
We want a report automatically generated (NOT having to go into the module to the Schedule Reports (under On-Call), you have to manually do that.
Can someone please tell me if there's a way to pick a specific calendar and have a report that shows who's on call and have it actually scheduled?
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05-08-2020 07:55 AM
Have you checked on-call scheduling report in ServiceNow?
Please mark my response as correct answer and helpful if it helped solved your question.
-Best Regards
Prateek kumar
Please mark my response as correct and helpful if it helped solved your question.
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05-08-2020 08:03 AM
Yes I have tried this - I am asking if there is a way to schedule that report, so you do not have to run it manually each time?
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05-08-2020 08:18 AM
Please take a look at below thread:
Please mark my response as correct and helpful if it helped solved your question.
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05-08-2020 10:41 AM
Hello - thanks this is helpful but i am not sure it's exactly what we need. So - I am looking to have this simply run automatically as a report.. so then we an take the report and add it to a dashboard. It looks like the above solution shows how to mail out the schedule automatically. Any suggestions?thanks
