onChange client script - make comments mandatory upon modification of state

mitzaka · ‎11-05-2014

Hi SNC,

I am trying to set up a use case where when a user tries to close a catalog task, he has to enter customer comment notes.

For the action of closing the catalog task I have an UI Action button on the catalog task form, which has the following code:

current.task_state = 3;

current.update();

For the user comments field I am using the customer comments field from the RITM.

And for the script I wrote, it's on the catalog task table, and it looks like this:

So at first sight it all seems OK, but if I change the state from the drop down list. However, when I try to click the UI button, it does not work. It just closes the task without prompting me for anything.

Any ideas where am I going wrong?

Anurag Tripathi · ‎11-05-2014

Add this code to your ui action

if(g_form.getValue('comments') == ''){

//Remove any existing field message, set comments mandatory, and show a new field message

try{g_form.hideFieldMsg('comments');}catch(e){}

g_form.setMandatory('comments', true);

g_form.showFieldMsg('comments','Comments are mandatory','error');

return false; //Abort submission

}

Use the ui action that has both client anbd server side code. this will be client side code, and

current.task_state = 3;

current.update();

this will be your server side code.

-Anurag

View solution in original post

sushant007 · ‎11-05-2014

UI action button will directly update record and wont give chance to your onChange script to alert/make field mandatory.

Daryll Conway · ‎11-05-2014

If this is the case you could set this mandatory in the ui action script rather than the on change script.

sushant007 · ‎11-05-2014

I am looking for the alternative.

But even at the end of UI action if you write current.update(); this wont be checking for mandatory fields are filled or not!

Daryll Conway · ‎11-05-2014

I think you need to use 'producer.comments' instead of 'request_item.comments' or it might be 'producer.request_item.comments' I'm not sure with out access to your form.

Whenever you use GSC variables you need to prefix producer to the field you are trying to use.