OnChange in catalog Portal

String
Kilo Sage

Am using onchange catalog client script for portal and using  GlideAjax call.

 when I load the page and change the field am getting "ErrorThere is a JavaScript error in your browser console"

 

Please guide me best practices 

3 REPLIES 3

Faiz Ahmed Moha
Giga Expert

Please attach code here, so that we can suggest you appropriate solution.

 

Regards

Faiz

Hi @Faiz Ahmed Moha  Please check the snipped code below 

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

    

    var emsg = new GlideAjax('Customer'); 

    emsg.addParam('sysparm_name', "ErrorMessages"); 

 emsg.getXMLWait();

    var answer = emsg.getAnswer();

    var errMsg = JSON.parse(answer);

   var gaAJAX = new GlideAjax('Utilities'); 

    gaAJAX.addParam('sysparm_name', "cal"); 

    gaAJAX.addParam('sysparm_asset', g_form.getValue(‘abc’)); 

  gaAJAX.getXML(test);

 

 function test(response) {

var answer = response.responseXML.documentElement.getAttribute("answer");

if (answer == 'error') { 

g_form.setValue(‘abc’, 'false');

            g_form.setValue(‘abc’, 'true'); //asset

  getMessage(errMsg.ahc, function(msg) {

                g_form.showFieldMsg('testfield', msg, 'error');

});

 } else {

g_form.setValue(‘ab’, 'false'); 

            g_form.setValue(‘xyz’, 'false');

getMessage(errMsg.failed, function(msg) {

                g_form.addErrorMessage(msg);

            });

}}

Hi @String, Could you please confirm if this client script working fine in Desktop/Platform view but not in portal ?

 

Regards

Faiz