The answer would be no, but one of my colleague made it happen*, and we can't figure how ??? ==> *Impersonating a user and have its "last login time" field changed... Thank's for the help
I have to update records on a table using transform map We have two fields as data types "String" now they want to change it to Decimal type I was unable to Change the data type so they asked to backup the data to excel sheet and transform the data t...
Hi All,I am trying to create multiple RITM's under the same request, when a user submits a request for an item. The user will have the option to select No. of users in a variable and submit the request. Based on the user count, those many RITM's shou...
I have a requirement to create an ACL to control the access and ability to view an entire Module in ServiceNow (Kingston) but NOT based on the role a User has BUT instead based off of the Dept/Division within the Company that is listed on their User ...
I am trying to add a UI Action button called "Cancel" on a new form (insert). I've tried this code below in the UI Action, but when the user clicks the button it still requires the user to fill in mandatory fields. I want the user to be able to j...
Hello, We are working on getting the Service Portal up, and have encountered a strange behavior. There is one container with a 12 section added, that contains the Breadcrumb widget. Below this container is another container that is a 12, and contain...
Hi Everyone, Is there a way to rollback to previous version? We are planning to upgrade from Helsinki to London. Just in case if there is anything goes wrong can we revert back to helsinki after upgrade was done. Thanks
I have found articles in how to pass variables from a Catalog Item to a Widget, but not the other way around (which we are trying to do).We have a widget that pulls asset information based on queries and displays it. I would like to be able to sele...
I have a new widget with an sn-record-picker that loads sys_user: <sn-record-picker on-change="c.changed()" field="c.data.profile" table="'sys_user'" display-field="'name'" value-field="'user_name'" default-query="active=true" search-fields="'name'...
Hi all,does anybody know if is possible to set default filter conditions on embedded lists? Embedded list wiki (Embedded Lists - ServiceNow Wiki)
Record producer defined to incident table Script: current.setAbortAction=true producer.portal_redirect = "?id=sc_home" Abort action works but it still navigates to the incident record. However sys_id is not available in incident table Expe...
Hi, Im having an issue with incoming mail being in iso-8859-1 format instead of UTF8. That means that the characters gets potentially garbled. For instance the subject can look something like this: "=?iso-8859-1?Q?From Glenn BTS?=" My question is if...
Hi, I have registered Oauth on my devinstanceA and I can get the access token from https://devinstanceA.service-now.com/oauth_token.do. But when I tried to get devinstanceB access token with devinstanceA client_id and client_secret. I got 401 error ...
Hi guys, I have created a Record Producer on sc_request table and in that record producer I have a location field of type select box with 4 choices, UK, Australia, USA and India. And I have 15 regions for each location. Based on location selected, a ...
We are using a modal to submit record producers but after selecting 'Submit' it changes to 'Submitted' and a message appears at the top of the Service Portal but the message only appears for a short while and you don't necessarily see if for long so ...
