Hi All, We recently upgraded from Jakarta to Kingston and while testing we noticed that whenever a field on a catalog item is edited, if there is a was a field message shown on it (via g_form.showFieldMsg), the field message is automatically removed....
Say I checked out a workflow. Then I made changes to it. Then I decided the changes I made were bogus, and I want to cancel all changes I made and check out another copy of the current workflow?As of now, I've just been manually removing the changes ...
We have the short description field which is added to Ticket Conversations widget by default. We have a Description field as well. This is an expanded explaination of the short desciptior created when the ticket is created. It is not change after ini...
I am new to servicenow want to know how to schedule jobs using glide script . Please explain steps with detailed. My requirement is that i need to trigger a mail before the expiry date to end user. before 15/10/05 days.
I am trying to use an advanced script for User Criteria. On the wiki the only documentation says that the script field is "A script to define any additional criteria, and return true or false. This field is available only if Advanced is selected." Th...
I have one-to-many relationship between Table A(one) and Table B(many) TableA has a field named ‘IT Member’ (ref to sys_user_group) I want to be able to limit access (read) on Table B only if logged on user is member of ‘IT Member’ group (listed/reco...
I have a catalog item that has a core_company reference variable. When a test user with no roles tries to populate it, the field returns "no matches found". I've added an ACL for core_company.* with no roles, no conditions, and no script but the fiel...
Hi, I am using export set and want to add a timestamp in my local timezone to the file name. I tried to use the append timestamp option in export set, but the timestamp created is in UTC-7 timezone, which is not my local timezone. Are there any way ...
Hello,I've been asked if it's possible to access Data from external tables in our instance. Example: We have our Club Location Data stored in a SQL database on one of our on prem Servers. Is it possible to access that data without pulling it all in...
According to the GDPR rules a user can ask to be removed from all databases so there should be a procedure to remove the user from service-now. Deactivating users is not enough. Has anyone achieved this? Currently we have user profile in AD that is i...
I have created some System properties, grouped properties in categories and created a property page to display properties. Now I want to show/hide one property on the basis of the value of another on the page. I want to show/hide properties on basis...
I am creating a new report to put on a homepage for our customer, and I'm getting a weird result that I've never seen before. I can't seem to reproduce it on other tables (only on the dmn_demand one). It is showing an option to "insert a new row" at ...
We have a requirement to add all assignees for associated Change Tasks to the CAB meeting for related Changes. I believe that I can add the code to implement this requirement by overriding the "refreshAttendees" method (shown below) from the "CABAg...
I m looking forward for an example of how to calculate MD5Hash in scope application. It sounds like GlideCheckSum function is one option to calculate MD5Hash but it wont work in Scoped Application it seems. Another option would be to import an extern...
Hi All, I have created 2 buttons "Button 1" & "Button 2" I want to get the Alert message of button 2 when I click button 1 How to do that? Please guide me..
