Resolved! Can some one guide me with Service-Now integration with Landesk to populate cmdb.
I have to integrate Service-Now with Landesk and need to populate cmdb via integration.Please guide me through step by step procedure to accomplish this.
Forum Posts
SNOW integration with Active Directory for Authentication- Help Needed
Hi All,We need to achieve below 2 use cases. (SNOW - JAKARTA PATCH 4)(1) populate USER table for SNOW with Active Directory (AD) people data.(2) Authenticate users of SNOW using Active Directory User ID and Password.First we achieved with the help of...
Resolved! Non-ITIL user creating Change request
Hi Friends,We have a requirement, where we need to give access to a user to create change module only. He should not have access to update the change request.Without giving ITIL role to that user , how can we achieve this one.Please provide your inpu...
Is it possible to decrypt values in an encrypted text field using script?
We have a encrypted text field used on HR table. There is no problem viewing encrypted text field in report under appropriate context. However, when report exported out to Excel data is missing. What we thought is to have a script to get data from HR...
JSON is getting Malformed on comments
****Please not I am very new to this and have learned a lot but not a ton. If someone knows could you offer a solution. I can't figure this out. Please explain like I'm 5 yrs old I have the following json script in my REST api message that look...
Images NOT showing
We have updated our theme using the branding editor, added our logo and a background image to show in the search area. Both show when we are logged in as ourselves. As soon as we impersonate a user, the logo reverts to the text and the background ima...
Resolved! styling g:ui_reference
I have a reference field on my UI Page, but it's a bit too wide. Is there a way to style jelly elements? My HTML code looks something like this:<table class = "field"> <tr> <td> <label> Name...
Date field - list filter condition
Hi All,How can I place a filter condition on a list to have a date field value on next 30 days, or next 60 days.Say for example, I want to list all the KB articles that expire in next 30 days. How can I achieve this?There seems to be an option 'relat...
Resolved! Dynamic Filter Option (exclude Parent Groups)
The OOB Dynamic Filter pulls in Parent groups. I inserted new Dynamic Filter Option and the Business Rule that it references. Is there a way to modify the Business Rule so that it doesn't pull in the Parent Groups. Only want the script to pul...
Resolved! Design pattern of writing a script include?
Design pattern of writing a script include?
How can i cancel submit in OnSubmit client script based on a asynchronous GlideAjax call
Hi,I have a requirement to cancel submit of a catalog item based on a asynchronous GlideAjax call. I am not able to return false from the response function. Previously it worked with a synchronous GlideAjax call as there was no function call.Please a...
Date/Time Field Restriction Record Producer
Hi All,I have a date/time field on a record producer asking when the incident first occurred.I have seen that the only way yo restrict this so people cannot add a date in the future is to have a script which validates this between the current date an...
SSO Configuration
Hi Everyone,Can somebody help me to understand the SAML parameters in the attached screenshot. Have gone through the snow wiki, but its too confusing.Thanks in advance
Filter LDAP exclude specific OU
Hi to all,I need to get all users from LDAP node, but I have to exclude some OU.This is my current structure of AD:root-- OU=Group1-- OU=Group2-- OU=Group3-- OU=Support----CN=User1----CN=User2...----OU=Operators-----OU=TEST (I have to exclude this OU...
Resolved! Can't add a filter condition for a table that is an extension of our request table - a dot walking problem?
Hi,Any help with what I think may be a dot walking issue - or an explanation of my problem would be most appreciated.I have created a new table called 'Hardware Request' that is an extension of the request table. The table just adds a couple of ext...
