Only display network in the category field

[Beth_Linda]

Hola

I have a role called "network_configuration" within my instance, If I open a change request as, I need a way to only display "network" in the category field of change.

How can I achieve this?

Thank you all and please be kind as I am just now getting into ServiceNow development 

[abirakundu23]

Hi @Beth_Linda ,

Please try in that way. Create onload client script & add below code, whatever option display in category add removeoption() for same & add addoption() for network category.

Please let me know.

Please mark helpful & correct answer if its helpful for you.

[abirakundu23]

Hi @Beth_Linda ,

Is it working??

Please mark helpful & correct answer if it helps for you.

[abirakundu23]

Hi @Beth_Linda ,

Is it working??

Please mark helpful & correct answer if it helps for you.

[RAMANA MURTHY G]

Hello @Beth_Linda ,

You can write onLoad client script on the change_request table as below

if(g_user.hasRoleExactly('network_configuration')){
	g_form.clearOptions('category');
	g_form.addOption('category','network','Network');
}

Please mark my answer correct & helpful, if it helps you

Thank you