Onsubmit client script not working in Service Portal

[reddy8055]

Hi,

Client Script onsubmit is not working in service portal and its working fine in CMS view.

function onSubmit() {
//Type appropriate comment here, and begin script below
var today = new Date();
var domain = g_form.getValue('domain');
var mrvs = g_form.getValue('vta_training_details'); // internal name of your MRVS
var total = 0;
// alert(mrvs);
var obj = JSON.parse(mrvs);
if ((obj.length == 0) && (domain == 'AD.COM')) {
g_form.addErrorMessage("No Certifications");
return false;
} else if (obj.length < 4 && (domain == 'nonprod.int') || (domain == 'int')) {
g_form.addErrorMessage("Please complete remaining courses");
return false;
} else {
for (var i = 0; i < obj.length; i++) {
var startDTe = obj[i].course_completed_date; // name of the MRVS variable
total = total + parseInt(obj[i]).course_completed_date; // give here the variable name for proportion
var startDateNum = getDateFromFormat(startDTe, g_user_date_format);
var coursedate = today - startDateNum;
//alert(coursedate);
var dayDifference = coursedate / (1000 * 60 * 60 * 24);
//alert(dayDifference);
if (dayDifference > 365) {
g_form.addErrorMessage("Course Completed Date should not be more than 365 days");
return false;
}
}
}
}

Thanks,

[SanjivMeher]

I think you need to put some alert statements to understand why it is failing. I would suggest adding alert() in you client script where you think your script is failing.

[reddy8055]

I am able to see the alerts but still form is able to submit from the portal view. Its working fine from CMS view

[SanjivMeher]

Which condition should stop from submitting? Can you add an alert there and print the variable value in the alert?

[reddy8055]

It should stop submitting based on all the conditions below. I am getting error in console as unexpected end of json input now.

var obj = JSON.parse(mrvs);
    if ((obj.length == 0) && (domain == 'AD.COM')) {
        g_form.addErrorMessage("No Certifications");
        return false;
    } else if (obj.length < 4 && (domain == 'nonprod.int') || (domain == 'int')) {
        g_form.addErrorMessage("Please complete remaining courses");
        return false;
    } else {
        for (var i = 0; i < obj.length; i++) {
            var startDTe = obj[i].course_completed_date; // name of the MRVS variable
            total = total + parseInt(obj[i]).course_completed_date; // give here the variable name for proportion
            var startDateNum = getDateFromFormat(startDTe, g_user_date_format);
            var coursedate = today - startDateNum;
            //alert(coursedate);
            var dayDifference = coursedate / (1000 * 60 * 60 * 24);
            //alert(dayDifference);
            if (dayDifference > 365) {
                g_form.addErrorMessage("Course Completed Date should not be more than 365 days");
                return false;
            }
        }

[reshmapatil]

Hi @reddy8055 ,

I also faced a similar issue once when while doing some validations before submitting of catalog form. It was working fine on the desktop side but not on the portal.

Then I created 2 Client Scripts:

1. OnSubmit CS with UI Type 'Desktop'

2. OnSubmit CS with UI Type 'Mobile/Service Portal'

Regards,

Reshma

**Please mark my answer correct or helpful based on the impact**