OOB Now assist skills not available to execute using execute skill flow action
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03-24-2026 01:49 AM
Hi
Why some OOB Now assist skills not available to execute using execute skill flow action. Is there any way to utilise in execute skills action by doing some configurations?
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03-24-2026 02:45 AM
Hello @Vedavalli ,
did you tried adding role : "now.assist.creator" - to the user?
Also Log out and log back in (or clear cache).
If my response helped mark as helpful and accept the solution.
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03-24-2026 03:14 AM
Hi @Vedavalli -
Not all OOB skills are pre-configured to be triggered as Flow Actions. Many are restricted to specific interfaces like: Now Assist Panel, WS, VA. Unless a skill is explicitly marked for Flow Action deployment, it will not appear in the "Skill Config" dropdown in Flow Designer.
Be more specific to get specific answer 😉
"Hope that helps, if so, mark it as helpful"
BR, UD
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03-24-2026 03:44 AM
Check this post/video , if it helps.
https://www.youtube.com/watch?v=YdHyj5ityDw
https://www.servicenow.com/community/now-assist-forum/now-assist-skills-not-executing/m-p/3306179
