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OOB Topics for Virtual Agent

Admin7267
Kilo Sage

‎12-28-2023 04:43 AM - edited ‎12-28-2023 04:46 AM

Is there any OOB topics for Virtual Agent that works for below topics?

 

Create a Service Catalog

My Pending Approvals

Password Reset

View Knowledge articles/videos

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-28-2023 08:02 AM

 Hi @Admin7267 

 

These are OOTB Topics

 

https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/itsm-virtual-agent/r...

LearnNGrowAtul_0-1703779374484.png

 

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