Open an Order Guide (SP) ATF throws error

[SuchiP]

I am having a simple ATF script, which is having a single step.

Open an Order Guide (SP) .

While running the script, the following error is displayed:

'FAILURE: Failed to open Order Guide. Either you don't have access to the Order Guide or g_form is not defined' . 

Noted:

While running the script, the form opens in Client Test Runner successfully, but I am getting the above error.

I have access to the order guide,

I have even tried with Admin role and with impersonating other users.

[Ankur Bawiskar]

@SuchiP 

even with admin role the same error is coming?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SuchiP]

Yes even with admin role. And one thing the Order guide is opening in the portal.

[Shaqeel]

Hi @SuchiP 

If you are able to open the order guide manually the lets focus on the second part of the error.

g_form is not defined

This is due to come error in the client script for that order guide.

Kindly check with the dev team and follow this https://www.servicenow.com/community/developer-forum/uncaught-referenceerror-g-form-is-not-defined/m... 

Regards

Shaqeel

[SuchiP · Accepted solution]

Yes, I can open the order guide after changing the page field.

Thanks.