In my custom component in the side panel I want the user to be able to click on an item which should open a new tab to display the selected record in.
Does any body know how to do this?
In the screenshot I have opened a knowledge article from Agent Assist and inspecting the url I can see it now contains various information about the new tab opened.
The url becomes
/now/workspace/agent/record/incident/3530904e2f705010eea72f2ef699b69e/sub/record/kb_knowledge/7edb30035312120047a2da86a11c083b/params/sysparm-parent-table/incident/sysparm-parent-sys-id/3530904e2f705010eea72f2ef699b69e/mode/view
so it appears that "record" is the page to display but this is OOB and the record I want to display does not exist in a table in ServiceNow so I cannot use this method unless I create a new table and add the record to view temporarely in there.
