Open service catalog item without headers, navigator, and menu items

MYTMPMAZA
Giga Contributor

I created a new catalog item called "Create Incident". It opens like shown in below screenshot:

MYTMPMAZA_0-1693978538950.png

But I would like user to just see below (with attachment button):

MYTMPMAZA_1-1693978602854.png

Any idea how to achieve this?

 

6 REPLIES 6

Ashwini Jadhao
Giga Guru

Hi @MYTMPMAZA ,

 

If you don't want navigation, header menus ,etc. Then open the item in new tab and try it. 

or 

open the catalog item in portal so that you can see only form.

Hi, Thanks for the reply.

Even if I open from portal, it still shows header (navigation) as highlighted below:

MYTMPMAZA_1-1694059022707.png

 

Any way to remove that?

Community Alums
Not applicable

Hi,

 

When End User will open the "incident catalog form" from Service portal then they will see only the below form not the headers, navigator, and menu items :

VikasShukla2_1-1693984531501.png

 

 

For the Attachment button - Open your Catalog item and  select the mentioned field:

VikasShukla2_0-1693984498697.png

 

Thanks,

Vikas

 

Hi, Thanks for the reply.

Even if I open from portal, it still shows header (navigation) as highlighted below:

MYTMPMAZA_0-1694058971963.png

Any way to remove that?