Open service catalog item without headers, navigator, and menu items

MYTMPMAZA
Giga Contributor

‎09-05-2023 10:37 PM

I created a new catalog item called "Create Incident". It opens like shown in below screenshot:

MYTMPMAZA_0-1693978538950.png

But I would like user to just see below (with attachment button):

MYTMPMAZA_1-1693978602854.png

Any idea how to achieve this?

 

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6 REPLIES 6

Ashwini Jadhao
Giga Guru
In response to MYTMPMAZA

‎09-07-2023 02:56 AM - edited ‎09-07-2023 02:57 AM

Hi @MYTMPMAZA ,

You have to modify Breadcrumb widget to achieve this. Clone the OOB widget and make changes in cloned widget.

please refer below link:

https://www.servicenow.com/community/developer-forum/hide-service-catalog-from-bread-crumb-service-p...

 

 

Please mark my answer helpful and correct if it works for you.

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Community Alums
Not applicable
In response to MYTMPMAZA

‎09-08-2023 12:25 AM

Hi , follow the below process to resolve the issue:

 

Link - https://www.servicenow.com/community/itsm-forum/how-to-hide-process-flow-based-on-condition/td-p/247... 

 

Thanks,

Vikas

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